Managing Challenging Behaviours Policy
Next Challenge follows the below standards to appropriately and effectively manage challenging behaviour.
Next Challenge employees must read and understand Next Challenge employees must read and understand the National Framework for Reducing and Eliminating the Use of Restrictive Practices in the Disability Services Sector and documented in the personal New Employees Orientation Journal, with sign off by their Manager.
Next Challenge will investigate and follow up on reports of challenging behaviours from other clients, employees, volunteers, family members or the general public including,
Next Challenge will undertake a formal review of the individual support plan and include all of the parties who were involved in the construction of the initial plan.
Next Challenge will advise the funding body if the organisation considers it lacks the resources or expertise to manage the behaviours or if challenging behaviours persist in a way that compromises the organisation’s duty of care obligations to its clients, its staff and the general public.
Date of Policy: December 2013
Date review completed: July 2018
Due for review: May 2017
Next Challenge employees must read and understand Next Challenge employees must read and understand the National Framework for Reducing and Eliminating the Use of Restrictive Practices in the Disability Services Sector and documented in the personal New Employees Orientation Journal, with sign off by their Manager.
Next Challenge will investigate and follow up on reports of challenging behaviours from other clients, employees, volunteers, family members or the general public including,
- Making a written record of the reported incident including a description of the challenging behaviour, the time and place, and the antecedents (the events leading up to the behaviour which may have been possible triggers) and the consequences (the impact of the behaviour on the client and others).
- Involving the client, employees, key family members (where appropriate) and behavioural consultants (where required) in the development of an individual support plan aimed at ameliorating the challenging behaviour, including a thorough analysis of the problem situation, an agreed model for intervening and measurable behavioural goals for the client.
- Documenting the individual support plan and provide a copy to all parties involved in its development.
- Appointing an external consultant if required to co-ordinate the development and implementation of the individual support plan.
- Allocate necessary resources to the individual support plan, which may include: specific skills training for the staff, environmental restructuring, higher staffing levels during the intervention period, or support from external professionals.
Next Challenge will undertake a formal review of the individual support plan and include all of the parties who were involved in the construction of the initial plan.
Next Challenge will advise the funding body if the organisation considers it lacks the resources or expertise to manage the behaviours or if challenging behaviours persist in a way that compromises the organisation’s duty of care obligations to its clients, its staff and the general public.
Date of Policy: December 2013
Date review completed: July 2018
Due for review: May 2017
