Policy Documents

The policies about how we run our business...
Business Planning Policy
Registration Requirements Policy
Corporate Governance Policy
Organisational Structure Policy 
Directors Meeting Policy
Insurance and Indemnity Policy
Diversity and Inclusion Policy
Incident Management, Client Care and Protection Policy
Financial Requirements Policy
Assets and Resources Policy
Information Management Policy
Office Management Policy
Emergency Preparation Policy
Risk Management Policy
Employee Reimbursement Policy

The policies about how we employ our staff...
Employment Recruitment and Requirements Policy
Volunteers Policy
Employee Leave Policy
Employee Performance Policy 
Employeee Supervision Policy
Private Vehicle Use Policy
Employee Grievances Policy
Termination/ Resignation Policy

The policies about how we develop new products and services...
Planning of Development & Research Policy
Monitoring Development & Research Policy
Implementation and Evaluation of Research and Development Policy 

The policies about what you can expect from our services....
Service Provision Policy
Service Complaints and Feedback Policy
Managing Challenging Behaviours Policy 
​Restrictive Practices Policy
Medication Administration Policy
Client Cancellation by Employees Policy
Client Record Keeping Policy
​Client Rights Policy
Clinical Student Placement Service Provision and Adjustments Policy
Allocation of Clients to Clinicians Policy
Private Client Payment Policy
​Allied Health Assistant Services Policy
Parents Recording Sessions Policy  
Home Visiting Policy
Animal Assisted Intervention Policy
Working With Families Who Are Separated or Divorced 
School Services Policy ​

Community Feedback

As a community service organisation, Next Challenge consults with consumers to ensure current services and policies meet consumer needs and expectations.  We welcome your comments and suggestions on any of the policy documents accessible here. 

Please comment using the below policy feedback form or through making a specific comment on the policy document.  Please note your email address will be visible if commenting directly into the document. Feedback on the form below can remain anonymous.